Missions

The 7.4 magnitude earthquake that rocked the San Marcos department of Guatemala in November 2012 caused a great deal of destruction and several dozen deaths and disappearances. TSF offered telecommunication assistance to relief organisations, and provided calls to people in temporary shelters.

Tens of thousands of people crossed the DRC border into Uganda to flee new clashes between the Nkunda National People's Defense Congress and the Congolese army. In this very tense security environment, many families had been separated. TSF helped these people by allowing them to contact their loved ones again. Nearly 2,000 families received a call in the Matanda and Nakivale camps in Uganda.

Heavy rains at the end of 2007 caused severe floods that affected several communities in northern and eastern Bolivia. In addition to the 48 fatalities and 5 missing, more than 40,000 families were affected and depended on humanitarian aid. OCHA requested that TSF provide IT and telecom support to UNDAC teams assessing the needs of survivors. Two coordination centres were also connected by TSF in La Paz and Santa Cruz.

After a telecom assessment in El Salvador, TSF dispatched a team to Guatemala where the communications systems were damaged.